Customer Support Representative
This is a full-time position for a Customer Support Representative with some years of customer support and knowledge of technology. Salary ranges from Rs. 20,000 to 40,000.
| Kathmandu, Pokhara | |
| Full-time | |
| 0 Positions | |
| NPR 20,000 - 40,000 | |
| Email Communication, Word Processing, English Language |
We are looking for a few customer support representatives to join our team. We are looking for self-managed people who can work without constant supervision.
Responsibilities
You will be responsible for one or more of the following tasks depending on the requirements.
- Read, filter and reply to incoming messages from customers
- Forward incoming messages/emails to dedicated teams
- Moderate and reply to customer reviews on mobile app stores
- Work with HR Manager to filter and follow up with applicants
- Write support articles and FAQs for the company's services
Minimum Requirements
If you have at least a few of the following skills, you can apply for this position. You will be assigned the best role based on your prior experience.
- Completed Intermediate level (+2) in the English medium
- Excellent knowledge of written and spoken English
- Good knowledge of computers, the internet and mobile apps
- Good knowledge of writing and word processing tools
- Polite and empathetic behaviour
Preferred Qualities
If you possess one or more of the following qualities, you are more likely to be selected for the position.
- Prior experience in working as a customer support representative
- Has great communication and social skills
- Has some knowledge of the software development process
We are always looking for nice people to join our team. Even if you don’t find a role that suits your experience, you can submit your CV for a position that you are interested in.
Electronics and Mechanical Engineers, please apply at Yarsa Tech Jobs website.